Quality management ensures that an organization, product or service consistently functions well. It has four main components:
Quality management is focused not only on product and service quality, but also on the means to achieve it
Welcome to Episode 35 of The Outliers Inn Topic: We welcome Don Burshnick, President of Alpha-1 Technologies LLC to “The Outliers Inn”, where we will learn of the importance of preventative maintenance and the conflict that exists between maintaining equipment so that it runs in an optimal state and a company’s reluctance to invest in the…
According to the Economist, the world’s second-biggest technology firm is facing an uphill battle. After the former owner of Samsung had ordered a significant number of smartphones to be destroyed in an attempt to reverse the unfortunate effects of negative reports from unhappy Business partner-customers – Samsung thought that it had managed to save itself…
Is your organization struggling with Quality problems? Do you have what you think is a good quality management system but no one seems to follow it? Here’s a little sea story that might help get your program back on track. As a young junior officer on board USS NARWHAL (SSN 671) in the mid-1990s, I…
Do you ever wonder why things don’t get done as quickly as they should? Do things get lost in the shuffle? Perhaps you find that you have to more closely supervise the people who are supposed to be doing the work? Are decisions never made because they are perpetually being discussed? Does work stop because…
Bloomberg reveals how and why the development of a microprocessor is one of the riskiest, costliest, and most technically complex feats in business. While Intel rarely talks about how it creates a new chip, Bloomberg Businessweek managed to visit the Hillsboro factory in May when they were given the most extensive tour since President Obama visited in 2011….
ByHBR.org
Although continuous and sustained growth is universally pursued by organizations, the goal itself remains elusive for some. Many companies say they aren’t fully confident their company will realize its growth targets, while others yet do succeed in growing annually. To name some of these, companies like Amazon, Apple, Danaher, Haier, IKEA, Natura, and Starbucks are presented as having…
