Harvard Business Review

What MIT Is Learning About Online Courses and Working from Home

“Virtual work” is increasingly just “work” for most of us – whether we’re dialing into a conference call with our branch offices in London and New York, or VPN-ing in from home to catch up with work after-hours, remote work is the new normal. But Peter Hirst is helping to lead MIT into a new…

INSIGHT- GM recalls far from calamity for some dealers who find new customers, business

INSIGHT- GM recalls far from calamity for some dealers who find new customers, business

The news about deadly crashes linked to a faulty ignition switch, followed by wave upon wave of recalls, did not go down well for General Motors dealers earlier this year. But according to Robbie Long, service director for the dealer, what looked like “great adversity” has turned into an opportunity. The hundreds of customers bringing old cars…