Supply chain trends 2024: The digital shake-up

Supply chain trends 2024: The digital shake-up

With digital opportunities sweeping the supply chain landscape, readiness and line of sight will be paramount to success. Advanced technologies are shaking up the supply chain world. With quickly evolving capabilities across generative AI, data analytics, automation, machine learning, Internet of Things (IoT), blockchain and more, the ‘smart’ supply chain is well on its way…

Quality Assurance in a Digital World

Quality Assurance in a Digital World

Traditionally in the Service Industry, Quality Assurance (QA) focused on ensuring the quality of (manufacturing and delivering) a service or product. Main focus was on preventing mistakes and defects, with techniques like Statistical Process Control (SPC), Total Quality Management (TQM) and Company Quality. The goal was to assure ‘fit for purpose’ (maximizing customer acceptance) and…

The Future of Business

The Future of Business

Artificial intelligence is transforming virtually every sector, and in the process, raising urgent questions about how to use this technology effectively and responsibly. Wharton faculty leading a cutting-edge new program and alumni trailblazers weigh in on the power, potential, and pitfalls of AI. “AI is one of the most profound things we’re working on as…

Supply chain disruption

Supply chain disruption

Repurposed supply chains of the future must have resilience and responsibility at their heart COVID-19 has disrupted supply chains around the world. But they’ve also been a vital lifeline to support the response, keeping essential medical supplies, food and other key necessities flowing where they’re needed most. There’s no doubt that the pandemic has tested…

Unlocking end-to-end digital fulfillment

Unlocking end-to-end digital fulfillment

Agile supply chains deliver a seamless experience Customers now expect more from their purchasing experience. Exceeding these expectations could require an agile supply value chain—one made possible through digital supply networks. BEFORE the advent of digital technologies, fulfillment was largely an exercise in “sell and replenish” for companies. Now, Fourth Industrial Revolution technologies such as artificial…

Process Mining, Situational Awareness, and Competitive Advantage

Process Mining, Situational Awareness, and Competitive Advantage

“My dear, here we must run as fast as we can, just to stay in place. And if you wish to go anywhere you must run twice as fast as that.” The Red Queen, in “Through the Looking-Glass” by Lewis Carroll Introduction Industry experts assert that data is the new gold. Even more valuable than…