MIT Sloan means that a quiet revolution is in the making regarding how companies manage employees. At some companies, in fact, traditional annual review processes are being replaced by ongoing efforts to help employees improve their performance. The challenge according this inset? Many managers aren’t confident they can change employee behavior…
Who would’ve thought that biology and economics would come to be so closely related for a problematic Europe? Indeed, Reuters reports that long after the main causes of Europe’s economic woes are rooted out, the country will be grappling with an even more serious problem – how to pay for growing numbers of old people….
Carey Lohrenz here. 80% of all Continuous Improvement programs fail. Ouch! That’s a lot of time, money and energy down the drain! How do you prevent this from happening in your organization?
North Korea, one of the most controversially operated countries in the world, is not only moving in an increasingly unstable direction but is also in possession of nuclear arms. Arguably, this is cause for concern. Perhaps those most concerned should be those who neighbor the volatile country; specifically, China. China continues to invest in North…
ByTED
Science fair winning teenagers, Miranda Wang and Jeanny Yao, have identified a new bacteria that breaks down nasty compounds called phthalates, common to flexible plastics and linked to health problems. Because once it’s created, plastic (almost) never dies – they found an answer to the burning question of how to break down plastics – surprisingly…
Traditionally in the Service Industry, Quality Assurance (QA) focused on ensuring the quality of (manufacturing and delivering) a service or product. Main focus was on preventing mistakes and defects, with techniques like Statistical Process Control (SPC), Total Quality Management (TQM) and Company Quality. The goal was to assure ‘fit for purpose’ (maximizing customer acceptance) and…
Many people confuse effectiveness with efficiency. Organizations strive to be more efficient and in doing so, forget about how effective their actions really are. It should not come as a surprise that often the price for greater efficiency is less effectiveness. One of the first steps to take is to understand what efficiency and effectiveness…
