Lean Six Sigma is a method that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. It combines lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste (muda).
With global competition at such a dynamic level that any day lost without operations improvement imperils the company’s economic position; the status quo simply leads to failure. In order to out pace this competitive environment, companies are implementing strategies to establish competitive advantage as a low cost producer or as a stand out through product differentiation. The…
While many of us are thinking about “losing a few pounds”, that is not the focus of this article. It’s about reducing “waste”, not “waist”. The topic is “Lean” as it applies to efficiency and effectiveness of organizations. Just as being lean is healthy for people, being Lean is healthy for organizations, including businesses, government, schools and not-for-profit institutions….
5 Key Area’s • Using Lean concepts to bring operational efficiencies to the business in a short time-frame • Focusing effort on areas that are perceived to have high fixed costs • Maximizing the value from existing processes before re-engineering • Measuring process capacity and identifying waste • Providing leaders with the right information to manage operational…
INTRODUCTION Most organizations receive and send documents in order to communicate with their internal and external customers. In this context, documents can be any and all pieces of formal information sent through any media. It can be traditional paper, email, SMS messages, or an XML file. All these types of documents are created within a…
How to move from simply measuring customer satisfaction to taking action that drives growth. Many companies measure and report the purported satisfaction or loyalty of their customers. However, the ‘metric’ is just the introduction to the many stories your customers have to tell. The real power is inside these stories and what you do with them…
A flowchart is an outline or schematic drawing of the process your team is trying to measure or improve. It can also be a picture of an ideal process that you would like to use. Process mapping with flowcharts can help people: Agree on the steps of a process and the order in which they occur See…
