Performance Metrics – Their Content and Structure Can Have a Major Impact on the Results Achieved

Performance Metrics – Their Content and Structure Can Have a Major Impact on the Results Achieved

A performance metric – any measurement used to gauge an organization’s performance in a specific area (usually important area) and is updated routinely with new data. Data can tell a story; unfortunately it’s often not formatted to ensure everybody sees, understands and acts on that story. In many organizations, especially those with poor performance results,…