2023 Mar; Trust Me, I’m an Engineer
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Process Mapping with Flowcharts
A flowchart is an outline or schematic drawing of the process your team is trying to measure or improve. It can also be a picture of an ideal process that you would like to use. Process mapping with flowcharts can help people: Agree on the steps of a process and the order in which they occur See…
Customer Surveys Are No Substitute for Actually Talking to Customers
Summary. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely to provide strategic insight. Talking to customers and asking open-ended questions yields better results and in most cases your managers will not need to conduct…
Print it Yourself (In 3D)
You’ve heard it again and again: manufacturing is dead in America. What once made us a great nation has either moved offshore or rusted away. And with that wide-ranging loss in productive capacity, our national economy began its long, painful, sad descent… At least it seemed that way to a lot of folks. In reality,…
A Closer Look at Lean Implementation – Part 2
In part one of this article (read here), we discussed the key methodologies of lean manufacturing. In this second part, we would like to discuss: Getting started or improving your current effort in lean manufacturing, plus provide an assessment checklist to highlight your strengths, weaknesses, and opportunities. We will cover four topics important for implementation:…
The Future of Cars; Gloom & Boom
The Economist takes an in-depth look at the future of cars. While some mean the motor industry’s fortunes are increasingly divided, in the right markets and with the right technologies, they look surprisingly bright. With that said, the Economist means that while consumers will be in heaven, an investment in the motor industry has to…
Change Takes Courage, But Why Should They Care?
C-H-A-N-G-E – Six little letters that can perpetrate so much anxiety. Reactions to a changing environment are always unpredictable. Leaders never exactly know how the communication of a change will resonate or be absorbed by the organization. Being prepared to address the resistance to push back from change is a key success factor necessary to…