State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care
About the Podcast
My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio.
He has published several books including;
• “Lean Culture Change: Using a Daily Management System”
• “The Executive Guide to Lean Culture Change”, a companion workbook
• “Why Lean Transformation Fails: Common Challenges to Adopting New Leadership and Management”
• and his latest book; “Sensei Secrets: Mentoring at Toyota Georgetown” which is based on his thesis for his Doctorate Degree and is a study with former members of Toyota Georgetown’s start-up years and their relationships with their Senseis.
He was previously an adjunct professor at his alma mater, Saint Vincent College in Latrobe, Pennsylvania and a member of the Operational Excellence team at Indiana Regional Medical Center located in Indiana, Pennsylvania.
Steven earned his Bachelors in Liberal Arts and his Masters in Business Management, Operational Excellence at Saint Vincent College (one of the few institutes of higher learning that offer a degree in Operational Excellence). And he earned his PhD in Business Administration and Leadership Studies at the Indiana University of Pennsylvania.
He is married and the father of four. And his goal is to climb the highest point in all 50 States.
