Harvard Business Review

Research: Knowledge Workers Are More Productive from Home

For many years, we have sought to understand and measure the productivity of knowledge workers, whose inputs and outputs can’t be tracked in the same way as a builder, shelf-stacker, or call center worker. Knowledge workers apply subjective judgment to tasks, they decide what to do when, and they can withhold effort (by not fully…

Harvard Business Review

Does Your Company Have a Long-Term Plan for Remote Work?

Mark Zuckerberg recently shared his plans for the future of remote work at Facebook. By 2030, he promised, at least half of Facebook’s 50,000 employees would be working from home. “We are going to be the most forward-leaning company on remote work at our scale,” he declared in a follow-up interview. A few days before,…

Looking Forward: A Post COVID-19 Playbook For Winning On The Other Side

Looking Forward: A Post COVID-19 Playbook For Winning On The Other Side

As an Eagle Scout, the motto of “Be Prepared” has served me well when camping outdoors, navigating young adulthood, and also as a global business leader and parent.   Although much healthy debate will ensue on how one can truly prepare for a global crisis on the order of 9/11, a banking system collapse, or the…

Harvard Business Review

Using Algorithms to Understand the Biases in Your Organization

Algorithms have taken a lot of heat recently for producing biased decisions. People are outraged over a recruiting algorithm Amazon developed that overlooked female job applicants. Likewise, they are outraged over predictive policing and predictive sentencing that disproportionately penalize people of color. Importantly, race and gender were not included as inputs into any of these algorithms. Should we be outraged…

lean six sigma

Applying Lean Six Sigma Methods to Litigation Practice

A growing number of law departments and law firms are exploring Lean Six Sigma and similar methodologies to continuously improve the way they deliver legal services. By tailoring these techniques to litigation processes, legal teams can reduce costs, increase efficiency and better align their workflows with client priorities This article provides a thorough investigation into…