ByEY
Who do you trust? Why do you trust one brand over another? Integrity and trust have been important for organizations since commerce began and today Trust is very much as good as currency and money in the bank. Here is why…
ByHBR.org
Summary. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely to provide strategic insight. Talking to customers and asking open-ended questions yields better results and in most cases your managers will not need to conduct…
This article means a surefire way to shoot yourself in the foot when you’re leading a large-scale change effort, is to ignore what’s on the minds of your employees. Using a metaphor to explain ideal management, McKinsey achieves what they intend to: When employees become open to new ways of looking at what’s possible for…
The logistics sector follows the lead in process automation, technological innovation, and environmental conservation in a constantly changing terrain. Logistics organizations need to quickly adjust to innovative technologies, cutting-edge procedures, and strategic approaches in order to survive and prosper in this age of intense competition. As logistics technology continues to advance, the sector should anticipate…
A few noteworthy events have led European banking to reach a proverbial point of no return. It’s no wonder that investors are running out of patience with European bank chieftains. Since the unfortunate fall of Lehman Brothers in 2008, eight of Europe’s biggest banks (including Deutsche Bank) have had to layoff around 100,000 employees, pay billions…
In the process industry, three things can impact your productivity; machine downtime, variations in batch cycle times and losing a batch because it is out of specification. In either case and simply put, when your equipment is down or it’s not reliably producing product, you risk missing production targets – in every case – are…
GM has been under heavy pressure for some time now. Their problems began small, with just 500 of their latest full-size pickups being recalled because of a minor problem with airbags. But GM’s woes escalated after admitting that it waited a decade to act on an ignition-switch problem linked to at least 13 deaths, in addition to…
