From Lean to “Operational Excellence”
The ‘Lean’ methodology originally applied to manufacturing and design processes, as ‘Lean manufacturing’ was championed by the pre-eminent American, Dr Edwards Deming. In the post war boom years, US industry shunned Deming’s work, so Deming transported his methods and concepts to the fledgling Japanese auto manufacturers. Deming’s early Lean methodologies focused mainly around the application…