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Generative AI is here: How tools like ChatGPT could change your business

Generative AI and other foundation models are changing the AI game, taking assistive technology to a new level, reducing application development time, and bringing powerful capabilities to nontechnical users. In the spirit of this article’s topic, we asked ChatGPT—a generative AI language model that can create original content in response to a user prompt—how it would…

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Bias busters: When good intentions get derailed

Motivated reasoning can lead people to believe everything’s fine despite evidence to the contrary. Here’s how to counter emotions with facts. Despite their best intentions, executives fall prey to cognitive and organizational biases that get in the way of good decision making. In this series, we highlight some of them and offer a few effective ways…

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Meet the psychological needs of your people—all your people

Too many employers pay too little heed to the needs of the lower earners in their company. Here’s why—and how—they should shift gears. The late Brazilian car-racing champion Ayrton Senna once said, “You cannot overtake 15 cars in sunny weather, but you can when it’s raining.” Well, there’s been no shortage of downpours in recent years….

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Full-potential procurement: Lessons amid inflation and volatility

Procurement organizations are uniquely positioned to catalyze cross-functional actions that promote efficiency and resilience in rapidly evolving market conditions. Procurement leaders are facing one of the toughest market environments of their careers. A combination of macroeconomic factors—including COVID-19 shocks, trade policy shifts, workforce scarcity, energy transition, and even extreme weather events—have upended long-running trends that…

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Getting strategy wrong—and how to do it right instead

Too many companies equate strategy with hitting financial goals. They underestimate the difficulty—and the value—of the real thing. The word “strategy” means an approach to dealing with a difficult challenge, especially that of competing with a clever opponent. To have a strategy is to have an approach to overcoming critical obstacles and difficulties. However, through many…

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Gone for now, or gone for good? How to play the new talent game and win back workers

Nearly half of the employees who voluntarily left the workforce during the pandemic aren’t coming back on their own. Employers must go and get them. Here’s how to start. No, you aren’t imagining it: workers are leaving your company faster than you can replace them. According to the US Bureau of Labor Statistics, more than 4.3…