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The 9 Questions To Ask About Operational Excellence

Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…

Harvard Business Review

Should You Even Bother with New Year’s Resolutions This Year?

Summary.   Setting resolutions often feels like a pointless exercise — something we do at the beginning of each year only to then feel guilty by February. The pandemic has only made the practice feel more helpless. Why even attempt to set resolutions when you have no idea what will transpire in the coming months? The author explains…

Respect the Neural Network of Your Business

Respect the Neural Network of Your Business

Earlier this year I shared a tale of woe.  One of my long-term clients had suffered a ransomware attack due mostly to the negligence of the business leadership to be respectful of the need to maintain their information technology infrastructure and be vigilant against external threats from bad actors (along with internal threats from system…

Ready, Fire, Aim!

Ready, Fire, Aim!

There is a saying, rather a curse; “May you live in interesting times”.  It is a curse because interesting times are times that are full of Volatility, Uncertainty, Complexity, and Ambiguity; interesting times are VUCA times; disruptive, chaotic, and transformative. Whereas life in uninteresting times is predicable, rote, even boring. We are living in interesting…