Lean Six Sigma is a method that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. It combines lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste (muda).
I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron Roe has spent the last 15 years at Roche, holding positions and roles including; Commercial Excellence Director, Business…
Lean is being made too confusing for its own good, it’s time to cut the jargon, keep it simple and enjoy the benefits of an engaged and motivated workforce! Having spent three decades at Toyota, we spent little, if any time reading about ‘Lean’. In fact, we never referred to it as Lean, rather the…
There was a recent post in the Operational Excellence Group that I own on LinkedIn. The post was about the National Aeronautics and Space Administration’s (NASA) Lean Six Sigma program and the benefits that were realized. The person who created the post was rather excited that the program had saved NASA $1.3 million. Reading this…
When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of others; and consumed with great enthusiasm and dedication every bit of knowledge that was at your disposal. You had the good fortune of being influenced…
Topic: Okay, the notion was noble, but the presentation might have been better. If this was an episode of Master Chef with Antlerboy and JP being the wanna-be cooks, we would certainly have presented a repulsive-looking dish, but it tasted darn good. So here’s the story; Antlerboy and JP had noticed that all of the…
Has there even been a time when customers were more demanding of the companies serving them? Industry 4.0 technologies—many barely imaginable only a decade ago—have already enabled genuine breakthroughs in cost, convenience, and customization, creating extraordinary value for buyers while raising the performance bar for producers ever higher. And then there’s the volatility that never entirely disappears,…
