The boys go INTERNET ONLY on this show where we talk about customer satisfaction and the KANO Model. We will kick around TWSEAS and Combat Town, as well. CALL-INs WELCOME!!
From Business Battlefield: The Ready Room with Boom and Grunt
Business LEADERSHIP, TEAMWORK, COMMUNICATION and EXECUTION: from the perspective of Marine Fighter Pilots
Joseph Heller wrote in his novel, Good as Gold, “The most advanced and penultimate stage of civilization is attained when chaos masquerades as order.” I’m pretty sure we’ve already arrived.
The rapid shift to remote work has created new challenges for organizations, but survey data shows organizations around the world are experimenting with creative solutions. The COVID-19 pandemic has forced many employees to work from home, and the magnitude of the shift to remote work is staggering. Before the pandemic, about 15% of U.S. employees…
For years, Jason has been an avid exerciser. Running and weight lifting frequent his routine. With such an active exercise regimen, energizing music is definitely required. A few years back, those clunky, skip-prone CD walkmans were the newest craze, but they just didn’t cut it for exercise!
ByHBR.org
HBR means that a number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and administrative processes, eliminating waste and boosting quality. But in all too many cases, when the leader who championed TPS left his or her organization,…
Recession Plagued At a recent stockholder’s meeting, the Vice President of Sales for a global manufacturer reported, “The economy has been tough on our industry. Sales volumes significantly declined and have not nearly returned to pre-recession levels. The company has laid off employees, cut expenses and, unfortunately, has had to cut price to remain competitive. Competitors have cut price…
Give a listen… Mule welcomes everyone to The Outliers Inn and introduces this episode’s theme; harvest time. And he kicks-off the conversation by sharing what he is presently harvesting from his garden; including sunflowers. Mule shares how there is some insect that infests the sunflowers and attacks the seeds so that they are empty. Not…
