McKinsey & Company – Operational Excellence Society https://opexsociety.org Mon, 12 Feb 2024 20:17:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://opexsociety.org/wp-content/uploads/2015/11/cropped-Opex-Favicon-512x512-32x32.png McKinsey & Company – Operational Excellence Society https://opexsociety.org 32 32 Geopolitics and the geometry of global trade https://opexsociety.org/body-of-knowledge/geopolitics-and-the-geometry-of-global-trade/ Sat, 27 Jan 2024 20:39:13 +0000 https://opexsociety.org/?p=31333 This post Geopolitics and the geometry of global trade appeared first on Operational Excellence Society.

Global trade patterns are reconfiguring. More shifts are likely and businesses need to be aware of the potential trade-offs of different paths ahead. At a glance Introduction Trade reconfiguration has been making headlines. In 2023, Mexico became the United States’ largest goods trade partner. Vietnam’s trade with China and the United States has been surging....

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Performance through people: Transforming human capital into competitive advantage https://opexsociety.org/body-of-knowledge/performance-through-people-transforming-human-capital-into-competitive-advantage/ Sat, 04 Nov 2023 14:29:19 +0000 https://opexsociety.org/?p=31014 This post Performance through people: Transforming human capital into competitive advantage appeared first on Operational Excellence Society.

A dual focus on developing people and managing them well gives a select group of companies a long-term performance edge. MGI’s previous research has shown that human capital development pays off for workers, with skills learned on the job accounting for almost half of the average person’s lifetime earnings. But does investing in people actually benefit...

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Human capital at work: The value of experience https://opexsociety.org/body-of-knowledge/human-capital-at-work-the-value-of-experience/ Sat, 04 Nov 2023 14:26:24 +0000 https://opexsociety.org/?p=31011 This post Human capital at work: The value of experience appeared first on Operational Excellence Society.

Human capital represents two-thirds of wealth for the average individual—and work experience contributes almost half of that value. he most important resource in any economy or organization is its human capital—that is, the collective knowledge, attributes, skills, experience, and health of the workforce. While human capital development starts in early childhood and continues through formal education,...

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Start-up funding in logistics: Adjusting to a new reality https://opexsociety.org/body-of-knowledge/start-up-funding-in-logistics-adjusting-to-a-new-reality/ Mon, 04 Sep 2023 14:39:08 +0000 https://opexsociety.org/?p=30944 This post Start-up funding in logistics: Adjusting to a new reality appeared first on Operational Excellence Society.

Funding for logistics start-ups tightened in 2022. Where are investors focusing their interest now? After surging in 2021, funding for logistics start-ups slowed substantially in 2022. Among the causes of the slowdown: a more challenging macroeconomic environment coupled with a decline in the growth of e-commerce. Investment in logistics start-ups fell by nearly 50 percent year...

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What’s the future of generative AI? An early view in 15 charts https://opexsociety.org/body-of-knowledge/whats-the-future-of-generative-ai-an-early-view-in-15-charts/ Mon, 04 Sep 2023 14:16:10 +0000 https://opexsociety.org/?p=30939 This post What’s the future of generative AI? An early view in 15 charts appeared first on Operational Excellence Society.

Generative AI has hit the ground running—so fast that it can feel hard to keep up. Here’s a quick take pulled from our top articles and reports on the subject. Since the release of ChatGPT in November 2022, it’s been all over the headlines, and businesses are racing to capture its value. Within the technology’s first...

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Why businesses need explainable AI—and how to deliver it https://opexsociety.org/body-of-knowledge/why-businesses-need-explainable-ai-and-how-to-deliver-it/ Sun, 19 Mar 2023 14:27:11 +0000 https://opexsociety.org/?p=30151 This post Why businesses need explainable AI—and how to deliver it appeared first on Operational Excellence Society.

As artificial intelligence informs more decisions, companies’ AI systems must be understood by users and those affected by AI use. Actions in two areas can maximize AI’s benefits and minimize risk. Businesses increasingly rely on artificial intelligence (AI) systems to make decisions that can significantly affect individual rights, human safety, and critical business operations. But...

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Generative AI is here: How tools like ChatGPT could change your business https://opexsociety.org/body-of-knowledge/generative-ai-is-here-how-tools-like-chatgpt-could-change-your-business/ Sun, 19 Mar 2023 14:17:31 +0000 https://opexsociety.org/?p=30147 This post Generative AI is here: How tools like ChatGPT could change your business appeared first on Operational Excellence Society.

Generative AI and other foundation models are changing the AI game, taking assistive technology to a new level, reducing application development time, and bringing powerful capabilities to nontechnical users. In the spirit of this article’s topic, we asked ChatGPT—a generative AI language model that can create original content in response to a user prompt—how it would...

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Bias busters: When good intentions get derailed https://opexsociety.org/body-of-knowledge/bias-busters-when-good-intentions-get-derailed/ Fri, 25 Nov 2022 15:44:09 +0000 https://opexsociety.org/?p=29433 This post Bias busters: When good intentions get derailed appeared first on Operational Excellence Society.

Motivated reasoning can lead people to believe everything’s fine despite evidence to the contrary. Here’s how to counter emotions with facts. Despite their best intentions, executives fall prey to cognitive and organizational biases that get in the way of good decision making. In this series, we highlight some of them and offer a few effective ways...

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Meet the psychological needs of your people—all your people https://opexsociety.org/body-of-knowledge/meet-the-psychological-needs-of-your-people/ Sun, 25 Sep 2022 14:23:00 +0000 https://opexsociety.org/?p=28303 This post Meet the psychological needs of your people—all your people appeared first on Operational Excellence Society.

Too many employers pay too little heed to the needs of the lower earners in their company. Here’s why—and how—they should shift gears. The late Brazilian car-racing champion Ayrton Senna once said, “You cannot overtake 15 cars in sunny weather, but you can when it’s raining.” Well, there’s been no shortage of downpours in recent years....

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Full-potential procurement: Lessons amid inflation and volatility https://opexsociety.org/body-of-knowledge/full-potential-procurement-lessons-amid-inflation-and-volatility/ Sun, 24 Jul 2022 10:36:00 +0000 https://opexsociety.org/?p=27393 This post Full-potential procurement: Lessons amid inflation and volatility appeared first on Operational Excellence Society.

Procurement organizations are uniquely positioned to catalyze cross-functional actions that promote efficiency and resilience in rapidly evolving market conditions. Procurement leaders are facing one of the toughest market environments of their careers. A combination of macroeconomic factors—including COVID-19 shocks, trade policy shifts, workforce scarcity, energy transition, and even extreme weather events—have upended long-running trends that...

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Getting strategy wrong—and how to do it right instead https://opexsociety.org/body-of-knowledge/getting-strategy-wrong-and-how-to-do-it-right-instead/ Sun, 26 Jun 2022 11:42:00 +0000 https://opexsociety.org/?p=27271 This post Getting strategy wrong—and how to do it right instead appeared first on Operational Excellence Society.

Too many companies equate strategy with hitting financial goals. They underestimate the difficulty—and the value—of the real thing. The word “strategy” means an approach to dealing with a difficult challenge, especially that of competing with a clever opponent. To have a strategy is to have an approach to overcoming critical obstacles and difficulties. However, through many...

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Gone for now, or gone for good? How to play the new talent game and win back workers https://opexsociety.org/body-of-knowledge/gone-for-now-or-gone-for-good-how-to-play-the-new-talent-game-and-win-back-workers/ Fri, 06 May 2022 15:51:00 +0000 https://opexsociety.org/?p=27080 This post Gone for now, or gone for good? How to play the new talent game and win back workers appeared first on Operational Excellence Society.

Nearly half of the employees who voluntarily left the workforce during the pandemic aren’t coming back on their own. Employers must go and get them. Here’s how to start. No, you aren’t imagining it: workers are leaving your company faster than you can replace them. According to the US Bureau of Labor Statistics, more than 4.3...

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Navigating inflation: A new playbook for CEOs https://opexsociety.org/body-of-knowledge/navigating-inflation-a-new-playbook-for-ceos/ Wed, 30 Mar 2022 11:40:00 +0000 https://opexsociety.org/?p=26869 This post Navigating inflation: A new playbook for CEOs appeared first on Operational Excellence Society.

Few chief executives have faced the challenge of leading a company through an inflationary spike like today’s. Lessons from strong leaders and bold action can help CEOs make the decisions that only they can make. ast year, policy makers, economists, and financial-market participants fiercely debated the higher inflation then under way. Was it a transitory problem,...

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How one approach to M&A is more likely to create value than all others https://opexsociety.org/body-of-knowledge/how-one-approach-to-ma-is-more-likely-to-create-value-than-all-others/ Sat, 12 Feb 2022 13:57:57 +0000 https://opexsociety.org/?p=26379 This post How one approach to M&A is more likely to create value than all others appeared first on Operational Excellence Society.

Two decades of research show that, while large deals still have their place, programmatic M&A strategies continue to create gains in excess total returns to shareholders, at lower levels of risk. M&A is having a moment—again. The US Federal Trade Commission (FTC) has had to adjust its premerger review process to manage the tidal wave...

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Navigating the labor mismatch in US logistics and supply chains https://opexsociety.org/body-of-knowledge/navigating-the-labor-mismatch-in-us-logistics-and-supply-chains/ Mon, 10 Jan 2022 12:29:00 +0000 https://opexsociety.org/?p=26127 This post Navigating the labor mismatch in US logistics and supply chains appeared first on Operational Excellence Society.

Structural shifts in the labor market have left companies struggling to recruit and retain workers. But a set of concrete actions can help address this imbalance across value chains. As the US economy recovers post-pandemic, demand for labor has outstripped supply. Companies are facing the “Great Attrition,” coupled with increased competition for labor. The transportation and...

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Reviving the art of apprenticeship to unlock continuous skill development https://opexsociety.org/body-of-knowledge/reviving-the-art-of-apprenticeship-to-unlock-continuous-skill-development/ Sun, 24 Oct 2021 10:55:00 +0000 https://opexsociety.org/?p=25530 This post Reviving the art of apprenticeship to unlock continuous skill development appeared first on Operational Excellence Society.

Post-pandemic skill gaps need filling, and formal learning alone won’t do the trick. Scaling the lost art of one-on-one learning can make the difference. Recognize this situation? A manager asks a team member to prepare a presentation. The draft falls short of what’s needed, so the manager expresses her disappointment and offers feedback via email, then...

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Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond https://opexsociety.org/body-of-knowledge/return-as-a-muscle-how-lessons-from-covid-19-can-shape-a-robust-operating-model-for-hybrid-and-beyond/ Thu, 05 Aug 2021 16:35:00 +0000 https://opexsociety.org/?p=25203 This post Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond appeared first on Operational Excellence Society.

New research shows how resilient organizations thrived through the pandemic. Here’s how to use those lessons to craft a better approach to how work gets done across time (real and asynchronous) and space (digital and physical). In May 2020, we published an article arguing that the return to the workplace was a new muscle that organizations...

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How great supply-chain organizations work https://opexsociety.org/body-of-knowledge/how-great-supply-chain-organizations-work/ Mon, 25 Jan 2021 17:25:07 +0000 https://opexsociety.org/?p=23355 This post How great supply-chain organizations work appeared first on Operational Excellence Society.

When redesigning a supply-chain organization, it’s intuitive to look to successful companies’ design choices. But our research finds that other factors correlate better to bottom-line performance. How do decisions about the design of supply-chain organizations affect the overall performance of a business? We recently analyzed the supply-chain organizations of more than 50 companies in a...

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The boss factor: Making the world a better place through workplace relationships https://opexsociety.org/body-of-knowledge/making-the-world-a-better-place-through-workplace-relationships/ Tue, 01 Dec 2020 12:00:57 +0000 https://opexsociety.org/?p=22839 This post The boss factor: Making the world a better place through workplace relationships appeared first on Operational Excellence Society.

Today’s leaders have never been under so much pressure. Even as they navigate the evolving COVID-19 crisis—keeping their customers and employees safe and their businesses viable—expectations are sky-high. Shareholders are calling for foresight, bold strategies, agility, and resilience, while governments and communities increasingly expect businesses to support broader goals, such as sustainability and social justice. For...

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Lean management or agile? The right answer may be both https://opexsociety.org/body-of-knowledge/lean-management-or-agile-the-right-answer-may-be-both/ Tue, 18 Aug 2020 08:12:19 +0000 https://opexsociety.org/?p=22593 This post Lean management or agile? The right answer may be both appeared first on Operational Excellence Society.

Has there even been a time when customers were more demanding of the companies serving them? Industry 4.0 technologies—many barely imaginable only a decade ago—have already enabled genuine breakthroughs in cost, convenience, and customization, creating extraordinary value for buyers while raising the performance bar for producers ever higher. And then there’s the volatility that never entirely disappears,...

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The next wave of healthcare innovation: The evolution of ecosystems https://opexsociety.org/body-of-knowledge/next-wave-healthcare-innovation/ Sun, 12 Jul 2020 20:44:48 +0000 https://opexsociety.org/?p=22490 This post The next wave of healthcare innovation: The evolution of ecosystems appeared first on Operational Excellence Society.

Ecosystems create powerful forces that can reshape and disrupt industries.  In healthcare, they have the potential to deliver a personalized and integrated experience to consumers, enhance provider productivity, engage formal and informal caregivers, and improve outcomes and affordability. We define an ecosystem as a set of capabilities and services that integrate value chain participants (customers,...

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To weather a crisis, build a network of teams https://opexsociety.org/body-of-knowledge/to-weather-a-crisis-build-a-network-of-teams/ Sat, 18 Apr 2020 10:22:08 +0000 https://opexsociety.org/?p=21985 This post To weather a crisis, build a network of teams appeared first on Operational Excellence Society.

Imagine you are a tenured CEO of a company. You have led your organization through many adverse events.  You have followed a playbook, and moved to a “command and control” style to address the cascading effects of various perils. But now you’re dealing with a crisis unlike anything you’ve ever experienced. There is no playbook...

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Getting practical about the future of work https://opexsociety.org/body-of-knowledge/getting-practical-about-the-future-of-work/ Mon, 02 Mar 2020 13:01:05 +0000 https://opexsociety.org/?p=21869 This post Getting practical about the future of work appeared first on Operational Excellence Society.

In a decade from now, what will people be saying about your organization?  It is a fascinating question and one that may have some interesting answers. There will be new job titles and roles by around 2030 and the skillsets required to run and organisation perhaps dont even exist yet. The mind boggles.. Read More

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A game plan for quantum computing https://opexsociety.org/body-of-knowledge/a-game-plan-for-quantum-computing/ Mon, 02 Mar 2020 12:55:54 +0000 https://opexsociety.org/?p=21866 This post A game plan for quantum computing appeared first on Operational Excellence Society.

There have been some significant advances in computer power in the last decade.  Today supercomputers are able to do just about anything and in the pharmaceutical industry this processing power is being put fo very good use. When supercomputers, quantum computing and enzymes come together amazing things happen.. Read more

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Answering society’s call: A new leadership imperative https://opexsociety.org/body-of-knowledge/answering-societys-call-a-new-leadership-imperative/ Fri, 24 Jan 2020 07:25:27 +0000 https://opexsociety.org/?p=21748 This post Answering society’s call: A new leadership imperative appeared first on Operational Excellence Society.

Business has to meet growing and more challenging expectations from society.  The younger generation of customers especially need to know and understand more about what a company is doing with and for the world and much more besides. In the eyes of younger customers there is a greater global awareness of what is going on...

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Redefining the role of the leader in the reskilling era https://opexsociety.org/body-of-knowledge/redefining-the-role-of-the-leader-in-the-reskilling-era/ Fri, 24 Jan 2020 07:13:48 +0000 https://opexsociety.org/?p=21744 This post Redefining the role of the leader in the reskilling era appeared first on Operational Excellence Society.

For individuals and organizations to get ahead and stay ahead there must be a culture of continuous learning in the workplace.  For leaders, this creates a new set of challenges and further demands as they effectively take on a new and slightly unfamiliar role of Learning facilitator-in-chief.  McKinsey discusses, delves into and begins to define...

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The Innovation Commitments https://opexsociety.org/thought-food/the-innovation-commitments/ Tue, 26 Nov 2019 10:29:14 +0000 https://opexsociety.org/?p=21410 This post The Innovation Commitments appeared first on Operational Excellence Society.

McKinsey puts it simple in this article, by stating that the ability to develop, deliver, and scale new products, services, processes, and business models rapidly is a muscle that virtually every organization needs to strengthen. Their latest research highlights a growing performance gap separating innovation “winners” from companies that merely muddle along, with the intent...

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The promise and challenge of the age of artificial intelligence https://opexsociety.org/thought-food/the-promise-and-challenge-of-the-age-of-artificial-intelligence/ Thu, 31 Oct 2019 09:00:35 +0000 https://opexsociety.org/?p=21366 This post The promise and challenge of the age of artificial intelligence appeared first on Operational Excellence Society.

McKinsey & Co means that embracing AI promises considerable benefits for businesses and economies through its contributions to productivity growth and innovation. At the same time, AI’s impact on work is likely to be profound. Some occupations as well as demand for some skills will decline, while others grow and many change as people work...

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Getting personal about change https://opexsociety.org/thought-food/getting-personal-about-change/ Tue, 24 Sep 2019 12:02:22 +0000 https://opexsociety.org/?p=21268 This post Getting personal about change appeared first on Operational Excellence Society.

This article means a surefire way to shoot yourself in the foot when you’re leading a large-scale change effort, is to ignore what’s on the minds of your employees. Using a metaphor to explain ideal management, McKinsey achieves what they intend to: When employees become open to new ways of looking at what’s possible for...

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The drumbeat of digital: How winning teams play https://opexsociety.org/thought-food/the-drumbeat-of-digital-how-winning-teams-play/ Sun, 21 Jul 2019 18:56:35 +0000 https://opexsociety.org/?p=21086 This post The drumbeat of digital: How winning teams play appeared first on Operational Excellence Society.

McKinsey & Co means that most executives we know have a powerful, intuitive feel for the rhythm of their businesses. They know how hard and fast to pull strategic levers, move their organization, and drive execution to achieve their objectives. Or at least they did. But in the light digitization that has intensified the rhythm...

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