Emotional Intelligence – Operational Excellence Society https://opexsociety.org Sat, 18 May 2024 16:51:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://opexsociety.org/wp-content/uploads/2015/11/cropped-Opex-Favicon-512x512-32x32.png Emotional Intelligence – Operational Excellence Society https://opexsociety.org 32 32 Five core practices for OpEx https://opexsociety.org/body-of-knowledge/five-core-practices-for-opex/ Sat, 18 Nov 2023 17:44:46 +0000 https://opexsociety.org/?p=31139 This post Five core practices for OpEx appeared first on Operational Excellence Society.

It’s all about the people… … the problem is, that seems hard… The joke often goes that managers pick up the Operational Excellence bible and flip through the chapters: hmmm ‘Create Flow’? Sounds confusing… what else we got? ‘Pull at the rate of demand’? Ok, ok, whatever that means…. ‘Remove Waste’! Aha! THAT I like…...

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State of Readiness | Ben Guttmann; Author of “Simply Put” https://opexsociety.org/podcasts/state-of-readiness-ben-guttmann-author-of-simply-put/ Wed, 08 Nov 2023 14:42:33 +0000 https://opexsociety.org/?p=31103 This post State of Readiness | Ben Guttmann; Author of “Simply Put” appeared first on Operational Excellence Society.

Hello and welcome to another edition of State of Readiness. I am your host, Joseph Paris.My guest today is Ben Guttmann, Author of “Simply Put; Why Clear Messages Win―and How to Design Them.” We start the conversation going back to high school where Ben was fortunate enough to have attended a high school that had...

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Building Structurally Sound Communication https://opexsociety.org/body-of-knowledge/building-structurally-sound-communication/ Tue, 07 Nov 2023 16:34:28 +0000 https://opexsociety.org/?p=31062 This post Building Structurally Sound Communication appeared first on Operational Excellence Society.

When was the last time you played Jenga? Maybe you set it up with your kids on a rainy Sunday afternoon, or maybe you idly played it with friends at a brewery. Either way, after you built up this precarious tower of wooden blocks, you had one goal: to keep it from falling down. As...

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How to Find Your Purpose https://opexsociety.org/body-of-knowledge/how-to-find-your-purpose/ Sat, 04 Nov 2023 14:12:08 +0000 https://opexsociety.org/?p=31009 This post How to Find Your Purpose appeared first on Operational Excellence Society.

Do you feel like you have a strong sense of purpose guiding your career aspirations? Purpose can be defined as an overarching intention that is personally meaningful to you and of consequence to the world beyond yourself. Your purpose can help you organize your life, give you a clear direction, and motivate you — especially when you encounter life’s inevitable...

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State of Readiness | Jesse DePriest; President of Jesse DePriest Consulting https://opexsociety.org/podcasts/state-of-readiness-jesse-depriest-president-of-jesse-depriest-consulting/ Tue, 12 Sep 2023 08:08:50 +0000 https://opexsociety.org/?p=30964 This post State of Readiness | Jesse DePriest; President of Jesse DePriest Consulting appeared first on Operational Excellence Society.

Hello and welcome to another edition of State of Readiness. I am your host, Joseph Paris.My guest today is Jesse DePriest, President of Jesse DePriest Consulting, LLC; Privately held consultancy specializing in Lean including; strategy development and deployment, leadership development, process design and analysis, process improvement, problem solving, teamwork. I have known Jesse for several...

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To Build a Top-Performing Team, Ask for 85% Effort https://opexsociety.org/body-of-knowledge/to-build-a-top-performing-team-ask-for-85-effort/ Mon, 04 Sep 2023 14:04:30 +0000 https://opexsociety.org/?p=30934 This post To Build a Top-Performing Team, Ask for 85% Effort appeared first on Operational Excellence Society.

Summary.   An outdated way of thinking about peak performance is: “maximum effort = maximum results.” But research shows that it doesn’t actually work that way in reality. Here’s what actually works: The 85% rule, which counterintuitively suggests that to reach maximum output, you need to refrain from giving maximum effort. Operating at 100% effort all of...

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Design Thinking for Operational Excellence https://opexsociety.org/featured-articles/design-thinking-for-operational-excellence/ Mon, 04 Sep 2023 13:01:13 +0000 https://opexsociety.org/?p=30903 This post Design Thinking for Operational Excellence appeared first on Operational Excellence Society.

I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity.  The lead-off workshop was on Design Thinking. I must admit; my first impression of the workshop was mixed.  I thought the concepts of Design Thinking and its approaches were novel.  But it...

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State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate https://opexsociety.org/body-of-knowledge/state-of-readiness-innocent-hadebe/ Mon, 08 May 2023 15:44:18 +0000 https://opexsociety.org/?p=30688 This post State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate appeared first on Operational Excellence Society.

Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Innocent Hadebe, Director of Business Excellence for Chick-fil-A Corporate.  I met Innocent like a meet a great many people and that would be through LinkedIn.  Of course my initial attraction to Innocent was that we...

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Learnings from Africa https://opexsociety.org/body-of-knowledge/learnings-from-africa/ Tue, 28 Feb 2023 16:14:58 +0000 https://opexsociety.org/?p=30102 This post Learnings from Africa appeared first on Operational Excellence Society.

It was the spring of 1995 and my firm (XONITEK) was one of the top implementers of Macola Software’s Enterprise Resource Planning (ERP) system.  We were the very top when it came to implementing in a manufacturing environment.  As such, I was invited to Macola’s summit to share my views on the future direction of...

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The Outliers Inn | Holi-DAZE https://opexsociety.org/podcasts/the-outliers-inn-holi-daze/ Tue, 27 Dec 2022 13:45:07 +0000 https://opexsociety.org/?p=29687 This post The Outliers Inn | Holi-DAZE appeared first on Operational Excellence Society.

Come give a listen and enjoy a hot toddy as you do… This episode of The Outliers Inn finds the hosts, JP and Mule, a bit dazed and confused from the very start; as in, who’s going to start?! JP starts by sharing that the year went by in a flash because of engagements and...

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Culture Change: Go Ugly Early – Go Ugly Fast https://opexsociety.org/body-of-knowledge/culture-change-go-ugly-early-go-ugly-fast/ Mon, 28 Nov 2022 21:38:58 +0000 https://opexsociety.org/?p=29456 This post Culture Change: Go Ugly Early – Go Ugly Fast appeared first on Operational Excellence Society.

I was the Chairman at a three-day conference on Operational Excellence and Business Transformation recently and was really impressed by the number of people in attendance and the caliber of the speakers. Some of the speakers discussed technology, and their vision of the future.  But most of the speakers focused on softer skills; leadership, innovation,...

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Bias busters: When good intentions get derailed https://opexsociety.org/body-of-knowledge/bias-busters-when-good-intentions-get-derailed/ Fri, 25 Nov 2022 15:44:09 +0000 https://opexsociety.org/?p=29433 This post Bias busters: When good intentions get derailed appeared first on Operational Excellence Society.

Motivated reasoning can lead people to believe everything’s fine despite evidence to the contrary. Here’s how to counter emotions with facts. Despite their best intentions, executives fall prey to cognitive and organizational biases that get in the way of good decision making. In this series, we highlight some of them and offer a few effective ways...

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Every Leader Needs to Navigate These 7 Tensions https://opexsociety.org/body-of-knowledge/every-leader-needs-to-navigate-these-7-tensions/ Fri, 25 Nov 2022 14:54:33 +0000 https://opexsociety.org/?p=29418 This post Every Leader Needs to Navigate These 7 Tensions appeared first on Operational Excellence Society.

Summary: In decades past, executives were usually taught to practice command-and-control leadership. Today they’re often advised to be more nimble, more adaptive, and less controlling. The truth is that most executives need to be able to move back and forth between those two leadership styles. This article looks at seven tensions that executives need to...

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State of Readiness | Mark McGrath; Founder of Chaos and Oceans, Ltd https://opexsociety.org/body-of-knowledge/state-of-readiness-mark-mcgrath-vuca-ooda/ Sun, 23 Oct 2022 19:11:00 +0000 https://opexsociety.org/?p=29166 This post State of Readiness | Mark McGrath; Founder of Chaos and Oceans, Ltd appeared first on Operational Excellence Society.

Give a listen… Hello and welcome to another edition of State of Readiness with your host, Joseph Paris. Today I am happy to have Mark McGrath, Founder of Chaos and Oceans Ltd, a consultancy specializing in helping individuals and teams thrive in Volatile, Uncertain, Complex, and Ambiguous (VUCA) environments. He does this by sharing his cross-functional...

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State of Readiness | Billy Ray Taylor; Author of “The Winning Link” https://opexsociety.org/body-of-knowledge/state-of-readiness-billy-ray-taylor-author-of-the-winning-link/ Sun, 25 Sep 2022 17:53:00 +0000 https://opexsociety.org/?p=28307 This post State of Readiness | Billy Ray Taylor; Author of “The Winning Link” appeared first on Operational Excellence Society.

Give a listen… Hello and welcome to another edition of State of Readiness with your host, Joseph Paris. Today I am happy to have Billy Ray Taylor, CEO of LinkedXL and author of “The Winning Link“ on my podcast. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the...

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Meet the psychological needs of your people—all your people https://opexsociety.org/body-of-knowledge/meet-the-psychological-needs-of-your-people/ Sun, 25 Sep 2022 14:23:00 +0000 https://opexsociety.org/?p=28303 This post Meet the psychological needs of your people—all your people appeared first on Operational Excellence Society.

Too many employers pay too little heed to the needs of the lower earners in their company. Here’s why—and how—they should shift gears. The late Brazilian car-racing champion Ayrton Senna once said, “You cannot overtake 15 cars in sunny weather, but you can when it’s raining.” Well, there’s been no shortage of downpours in recent years....

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High-Performing Teams Need Psychological Safety: Here’s How to Create It https://opexsociety.org/body-of-knowledge/high-performing-teams-need-psychological-safety/ Sun, 25 Sep 2022 13:38:00 +0000 https://opexsociety.org/?p=28293 This post High-Performing Teams Need Psychological Safety: Here’s How to Create It appeared first on Operational Excellence Society.

Summary. The highest-performing teams have one thing in common: psychological safety — the belief that you won’t be punished when you make a mistake. Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behavior...

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The Outliers Inn | Travel Tips and Tricks https://opexsociety.org/body-of-knowledge/the-outliers-inn-travel-tips-tricks/ Mon, 22 Aug 2022 09:39:39 +0000 https://opexsociety.org/?p=27525 This post The Outliers Inn | Travel Tips and Tricks appeared first on Operational Excellence Society.

You can read the summary… Or just give a listen… Welcome to another episode of “The Outliers Inn”. Today’s theme is travel tips and tricks. Whether by train, plane, or automobile, anyone who has traveled recently has probably experienced some level of anguish. We have seen the countless challenges people are facing broadcast on the media;...

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State of Readiness | Larry Long Jr; Author of JOLT! https://opexsociety.org/body-of-knowledge/state-of-readiness-larry-long-author-jolt/ Mon, 27 Jun 2022 09:22:29 +0000 https://opexsociety.org/?p=27239 This post State of Readiness | Larry Long Jr; Author of JOLT! appeared first on Operational Excellence Society.

Give a listen… My guest today is Larry Long Jr Larry Long Jr is the Founder and CEO of LLJR Enterprises, which focuses on sales motivation, inspiration, training & coaching. He is the host of the ‘Midweek Midday Motivational Minute’ and Author of JOLT! (*released May 19th). As a former college athlete (Go Terps! He...

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The Outliers Inn | Making Mistakes https://opexsociety.org/body-of-knowledge/the-outliers-inn-making-mistakes/ Mon, 27 Jun 2022 09:00:00 +0000 https://opexsociety.org/?p=27236 This post The Outliers Inn | Making Mistakes appeared first on Operational Excellence Society.

You can read the summary… Or just give a listen… Welcome to another episode of “The Outliers Inn”. Today’s theme is making mistakes. It starts right off with Mule asking JP whether he made any mistake lately. And JP shares that he just filed his taxes, and perhaps he made a mistake, only time (and...

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The real reason you feel so busy (and what to do about it) https://opexsociety.org/body-of-knowledge/the-real-reason-you-feel-so-busy-and-what-to-do-about-it/ Sun, 26 Jun 2022 12:13:00 +0000 https://opexsociety.org/?p=27282 This post The real reason you feel so busy (and what to do about it) appeared first on Operational Excellence Society.

These days, almost all of us feel pressed for time. Leadership expert Dorie Clark shares three hidden reasons people fall into an endless loop of feeling constantly busy, and invites you to question what really motivates how you spend your time. Click here to watch Ted Talk…

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10 Red Flags to Watch Out for in a Job Interview https://opexsociety.org/body-of-knowledge/10-red-flags-to-watch-out-for-in-a-job-interview/ Mon, 13 Jun 2022 15:19:00 +0000 https://opexsociety.org/?p=27210 This post 10 Red Flags to Watch Out for in a Job Interview appeared first on Operational Excellence Society.

Summary.   While no one can perfectly predict how a new job will turn out, staying alert to potential red flags during the interview process can help weed out sub-optimal employment options. Being observant in your interviews as well as attuned to how the process is managed, asking good follow-up questions, and doing your due diligence can...

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Career Enhancement: Leadership Skills You Can Learn From Golf https://opexsociety.org/body-of-knowledge/career-enhancement-leadership-skills-you-can-learn-from-golf/ Sat, 07 May 2022 05:27:00 +0000 https://opexsociety.org/?p=27120 This post Career Enhancement: Leadership Skills You Can Learn From Golf appeared first on Operational Excellence Society.

Leadership Skills and Golf Did you know there are leadership skills you can learn from golf? It’s true – spending more time on the course can help your career! Want a valid excuse to spend more time on the golf course and less in front of the TV or at the office? The leadership skills...

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The Outliers Inn | Time Wasters https://opexsociety.org/body-of-knowledge/the-outliers-inn-time-wasters/ Sat, 07 May 2022 03:36:00 +0000 https://opexsociety.org/?p=27084 This post The Outliers Inn | Time Wasters appeared first on Operational Excellence Society.

You can read the summary… Or just give a listen… What do you do when the co-host forgets to come to the session? Well, at The Outliers Inn, you just roll with it. Indeed, “Mule” didn’t show up so I called upon one of our regulars, Don “The Beer Man” Burshnick to stand in without...

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Gone for now, or gone for good? How to play the new talent game and win back workers https://opexsociety.org/body-of-knowledge/gone-for-now-or-gone-for-good-how-to-play-the-new-talent-game-and-win-back-workers/ Fri, 06 May 2022 15:51:00 +0000 https://opexsociety.org/?p=27080 This post Gone for now, or gone for good? How to play the new talent game and win back workers appeared first on Operational Excellence Society.

Nearly half of the employees who voluntarily left the workforce during the pandemic aren’t coming back on their own. Employers must go and get them. Here’s how to start. No, you aren’t imagining it: workers are leaving your company faster than you can replace them. According to the US Bureau of Labor Statistics, more than 4.3...

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If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything https://opexsociety.org/body-of-knowledge/if-youre-not-outside-your-comfort-zone-you-wont-learn-anything/ Fri, 06 May 2022 14:37:00 +0000 https://opexsociety.org/?p=27072 This post If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything appeared first on Operational Excellence Society.

Summary; Public speaking. Attending a networking event. Confronting a coworker. These are uncomfortable tasks, but sometimes need to be performed for us to grow professionally. So how do you move out of your comfort zone? It’s simple: be honest about your excuses; recognize your strengths and take advantage of them; and finally, jump in. If...

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Critical Thinking Is About Asking Better Questions https://opexsociety.org/body-of-knowledge/critical-thinking-is-about-asking-better-questions/ Wed, 30 Mar 2022 11:47:00 +0000 https://opexsociety.org/?p=26871 This post Critical Thinking Is About Asking Better Questions appeared first on Operational Excellence Society.

Summary.   Critical thinking is the ability to analyze and effectively break down an issue in order to make a decision or find a solution. At the heart of critical thinking is the ability to formulate deep, different, and effective questions. For effective questioning, start by holding your hypotheses loosely. Be willing to fundamentally reconsider your initial...

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Idealised Supply Chain Design: Against Inertia. https://opexsociety.org/body-of-knowledge/idealised-supply-chain-design-against-inertia/ Sat, 12 Feb 2022 15:14:16 +0000 https://opexsociety.org/?p=26397 This post Idealised Supply Chain Design: Against Inertia. appeared first on Operational Excellence Society.

I have previously written about the basic concepts of several important principles, especially Ideality. This concept is not utopia because it is capable of helping to improve and rebuild systems while recognizing the fact that no idealized solution can stay ideal for long, which is why we are talking about a continuously ideal-seeking state or...

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How to Get Others to Adopt Your Recommendation https://opexsociety.org/thought-food/how-to-get-others-to-adopt-your-recommendation/ Fri, 11 Feb 2022 17:20:00 +0000 https://opexsociety.org/?p=20837 This post How to Get Others to Adopt Your Recommendation appeared first on Operational Excellence Society.

As my company grew, I’d periodically be accused of making decisions slowly. I couldn’t figure out why, until one day it dawned on me: While employees thought they were asking me to weigh in on a choice that had to be made, I thought they were making small talk at the coffee machine. It wasn’t...

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Deepfakes and the Uncanny Valley https://opexsociety.org/body-of-knowledge/deepfakes-and-the-uncanny-valley/ Mon, 10 Jan 2022 15:13:00 +0000 https://opexsociety.org/?p=26160 This post Deepfakes and the Uncanny Valley appeared first on Operational Excellence Society.

Introduction Did you ever look at a video clip, or a sound bite, or a picture and it made you uneasy; but you couldn’t quite put your finger on it?  Chances are that it made you uneasy because it wasn’t real.  Rather, it was intended to make you believe it was real; to fool you. ...

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