Operational Excellence is…

Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design‘, and not by coincidence.

Joseph F Paris Jr; Founder


wicked problems

The Outliers Inn; Wicked Problems

Welcome to Episode 10, a special podcast from the Outliers Inn. Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests…

Sie brauchen was?! Es dauert wie lange?!

Sie brauchen was?! Es dauert wie lange?!

“You need what?!” … “It will take how long?!” I have uttered these two questions more than any others during my move to Frankfurt, Germany.  It seems that everything has involved a considerable process –a rather slow and convoluted process at that.  More often than not, the experience has been frustrating, comical, and largely absurd. …

six pack abs

The Outliers Inn; Six Pack Abs

Welcome to this edition of the Outliers Inn podcast: Episode 33 – Six Pack Abs. Topic: Most companies strive to be high-performing organizations – the equivalent of having “six-pack abs”.  But getting fit takes a lot of dedication and hard work – and unfortunately, most companies just have “ab”.  In this episode of The Outliers…