Curated articles from various sources.
ByGartner
Reinventing your approach to customers, sustainability, analytics and work design will propel it forward. What do high-performing supply chain organizations do differently? According to Gartner research, they are strategic advisors to their C-suite and are reinventing their approach to customer enablement, sustainability, real-time execution and human-centric work design. In fact, over the coming five years,…
Global supply chain disruptions due to the COVID-19 pandemic have increased the costs of trade between countries. Given the interconnectedness of the U.S. economy with the rest of the world, higher trade costs can have important impacts on U.S. labor markets. A model of the U.S. economy that incorporates variation in industry concentrations across regions…
As artificial intelligence informs more decisions, companies’ AI systems must be understood by users and those affected by AI use. Actions in two areas can maximize AI’s benefits and minimize risk. Businesses increasingly rely on artificial intelligence (AI) systems to make decisions that can significantly affect individual rights, human safety, and critical business operations. But…
Generative AI and other foundation models are changing the AI game, taking assistive technology to a new level, reducing application development time, and bringing powerful capabilities to nontechnical users. In the spirit of this article’s topic, we asked ChatGPT—a generative AI language model that can create original content in response to a user prompt—how it would…
ByHBR.org
The case for—and against—digital employees Summary. All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter the digital human. Rapid progress in computer graphics, coupled with advances in AI, is putting humanlike faces…
The last several years have made a mockery of many predictions. The economy didn’t tank. The mid-term election wasn’t a wipeout. There wasn’t a carrier “Armageddon.” Those years have also made a mockery of many supply chain and logistics strategies and services. A number of macroeconomic and geopolitical challenges, as well as significant learnings about…
