Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments
ByHBR.org
Summary. It is often said that a strong vision makes a good leader. But in a crisis, people don’t need a vision to inspire them–they’re already raring to act. Instead, they need what psychologists call “holding”–leaders who acknowledge their emotions and give them a sense of context and reality. Holding allows people to channel their desire…
ByHBR.org
Leaders today need to revisit an overlooked skill: asking questions. In my 40 years as an executive and advisor in Silicon Valley, I’ve often seen leaders assume that people look to them for answers — bold assertions that build people’s confidence in their competence. But in reality, that kind of approach erodes trust, especially at…
What are we missing in the OpEx movement? We have talked so much about the Six Sigma and lean thinking, and how the two, used together (not just one or the other) lead us to operational excellence. Is respect for people the missing link? When I went to Kentucky, two decades ago, to study Lean…
The revolutionary theory of the nature of light which won Albert Einstein the 1921 Nobel prize for physics went on to remake the world. Oliver Morton surveys a century of innovation. Albert Einstein won the 1921 Nobel prize for physics in 1922. The temporal anomaly embodied in that sentence was not, alas, one of the…
Antlerboy starts off the show with a confession; that he has been seeing other people – in fact quite a selection of other people. Behind JP’s back but in broad daylight, he has been recording two other podcasts; “Joy and Work” for leading (public) service transformation, and “Transduction” for the systems, complexity, and cybernetics. He…
ByTED
Too much screen time, too many video calls and too few boundaries make remote working hard for all of us. Podcast host and writer Morra Aarons-Mele shares honest advice on what you can learn from the introverts in your life about protecting your energy and your limits. Watch Full TED Talk here…
