Process Improvement is the job of examining the processes used in a company, department, project, etc. to see how they can be made more effective.
Recent studies done revealed that people are generally poor at considering background information when making individual decisions. At first glance this might seem like a strength that grants the ability to make judgments which are unbiased by external factors. But in a world of quotas and limits, two researchers suspected that it was actually a weakness….
Complacency – (Satisfied: Self-satisfied, usually in an unreflective way and without being aware of possible dangers) What does a car, a business, or a person have in common? I had never given it much thought until I recently went to start my car after work, which has 100,000 plus miles, and found that as soon as I…
It is time for the top leadership in organizations of all sizes to recognize that an ad-hoc approach to managing e-mail is highly inefficient and an enormous drag on human resources. E-mail management: the prioritization, planning and archiving of e-mail should be systemized and standardized in every organization.
As Operational Excellence professionals, we are all dedicated to eliminating waste from the processes we aim at improving. Yet, are we eliminating 100% of our own wastes? Are we leveraging the full benefits of what we are doing? Are we, ourselves, guilty of the 8thwaste (I mean waste of opportunity) as we are not always…
Budget business insanity in government, public and private sectors is said to be the practice of management trying to reduce cost this year while still using last year’s processes.
Over the last twenty years, organizations have adopted many different improvement programs – TQM, Re-engineering, Lean, Six Sigma, etc. Despite working hard to adopt/apply the particular improvement methodology, very few organizations actually experience a true transformation and radically improve their competitive position. The competitive position typically stays the same since competitors also advance by adopting…
