Process Improvement is the job of examining the processes used in a company, department, project, etc. to see how they can be made more effective.
In a recent podcast on PEX, Nigel Clements (advisor with UK-based non-profit Deming Forum) was asked: “The world of business contains a bewildering array of approaches to process improvement and process management. But sometimes it can seem like we’re having hardly any effect on business operations. So how can we improve the business of improvement?”…
This white paper discusses the importance of business process automation within an asset management firm at all stages of development and how these organizations can measure their current processes versus investor expectations.
The vice president of leading HMO (Health Maintenance Organization) laments: “We know how to streamline work from point A to point B, but we don’t know how to routinely and rapidly streamline learning from our collective experiences, especially across our disparate functions and processes.” She is not alone.
How many times have we heard this? How many times have we said it? Personally, I am certain that I say this more than once per day. Sometimes it’s out of frustration, sometimes it’s out of amazement, sometimes it’s just a moment where I give a look and think, “You gotta be kidding me” – it’s the…
In reviewing the three big challenges of business model development (Partnering, Clustering and.nets), continued operational process improvements and innovation research has found a pervasive theme in successful organizations. “Partnering is no longer a part of our business; it is our business.” Peter ward, Vice President and General Manager – Xerox Europe “The future will belong to those…
Do you benchmark? Do you use benchmarks? What’s the difference and why should you care? The answers to these questions depends first on the context: are you a surveyor, a geo-cacher, a technician measuring computer performance … or a leader or change-agent concerned with improving an organization’s performance? This article is aimed at those of you in the…
