Packaging is everywhere.  Almost everything that we buy comes packaged in some form.  New cars are packaged in protective films for transport.  The jeans on the store shelf came in a corrugated paperboard box.  Even the fresh fruit at the farmer’s market arrived in a box, and you took it home in a bag. The...

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“Managing by the Numbers” is a tired phrase. Really, it is. “You can’t manage what you don’t measure,” is a phrase that we all hear, and we all say it like a prayer that a nun murmurs while counting rosary beads. Many people argue about who said it first, Peter Drucker or Edward Deming. We...

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