The Four Competencies Every IT Workforce Needs

The Four Competencies Every IT Workforce Needs

The digital revolution is forcing the rapid transformation of IT departments and compelling them to do more than take care of infrastructure and basic services. Today’s IT organizations must be strategic partners with business leaders to help them execute digital strategies and capitalize on emerging technologies in order to generate entrepreneurial opportunities and disruptive ideas….

Harvard Business Review

Global Supply Chains in a Post-Pandemic World

When the Covid-19 pandemic subsides, the world is going to look markedly different. The supply shock that started in China in February and the demand shock that followed as the global economy shut down exposed vulnerabilities in the production strategies and supply chains of firms just about everywhere. Temporary trade restrictions and shortages of pharmaceuticals,…

Harvard Business Review

Research: Knowledge Workers Are More Productive from Home

For many years, we have sought to understand and measure the productivity of knowledge workers, whose inputs and outputs can’t be tracked in the same way as a builder, shelf-stacker, or call center worker. Knowledge workers apply subjective judgment to tasks, they decide what to do when, and they can withhold effort (by not fully…

Harvard Business Review

Does Your Company Have a Long-Term Plan for Remote Work?

Mark Zuckerberg recently shared his plans for the future of remote work at Facebook. By 2030, he promised, at least half of Facebook’s 50,000 employees would be working from home. “We are going to be the most forward-leaning company on remote work at our scale,” he declared in a follow-up interview. A few days before,…

How to Be a Good Boss (Leader) in Trying Times

How to Be a Good Boss (Leader) in Trying Times

Leaders love to announce record earnings and awards, but most are loath to share bad news. You may be tempted to ask subordinates to deliver negative information, but as venture capitalist Michael Dearing has said, “There is a difference between what you do and how you do it.” In late March, electric scooter company Bird…

A memo to HR: Expand focus and extend influence

A memo to HR: Expand focus and extend influence

​The future of HR must be one of expanded focus and extended influence: expanding its focus to encompass the entirety of work and the workforce, and extending its sphere of influence to the enterprise and business ecosystem as a whole. DEAR HR, Out of all the chapters we drafted this year, we were most excited and,…