Business Excellence: why being good is no longer good enough. Managers who want to assert their company or their business unit with a quality-focused strategy in the ultra-competitive and complex markets of the 21st century’s digital age can no longer avoid Business Excellence. What does Business Excellence mean? Derived “excellence” for extraordinary, excellent quality of...

This post Business Mediocrity is out; now is the time for Business Excellence! appeared first on Operational Excellence Society.

Alfred Sloan, the man who presided over the spectacular rise of General Motors to the top of Corporate America from 1920s to 1960s and indeed most credited for creating the modern form of business corporation as we know it, had a very complex love and hate relationship with the man who did the most to...

This post Alfred Sloan, Peter Drucker, and their Culture War appeared first on Operational Excellence Society.

Operational Excellence (OpEx) is a term that embodies many things that CEOs seek to achieve, such as consistent strategy execution, profitable growth and sustainable cost reduction.  While there are many definitions of the term, most would agree that it entails focusing on customers, cross functional execution and consistent delivery of outcomes that create value for...

This post Productivity Management: An Essential Capability for Maximizing the Value of Operational Excellence appeared first on Operational Excellence Society.