Welcome to Episode 9 of The Outliers Inn podcast: Customer Engagement.
Topic: Join us as we have a spirited conversation on the subject of customer engagement with our guests Michele Battle-Fisher and Joe Dager.
Hosts: Joseph Paris & Benjamin Taylor with guests Michele Battle-Fisher, Joe Dager
In this episode if “The Outliers Inn“, JP, Mule, and Guests talk about their goals for 2022… But first, there has to be a little more venting of the spleen by JP as he shares the absurdity that is the theater of COVID response by his experience at the Frankfurt Christmas Market (which was at…
The boys of Business Battlefield corral Joseph Paris of XONITEK for an encore appearance to talk about entrepreneurism and the TEWT! This is the internet version, uncut, un-edited… Click here to listen.
Hello and welcome to another edition of State of Readiness. I am your host, Joseph Paris.My guest today is Jesse DePriest, President of Jesse DePriest Consulting, LLC; Privately held consultancy specializing in Lean including; strategy development and deployment, leadership development, process design and analysis, process improvement, problem solving, teamwork. I have known Jesse for several…
Welcome to Episode 28 of the Outliers Inn: Business Process Tangles Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them. Listen now!
Are your call center costs way too high? Are your customers’ experiences way too low? Poor customer care is not only pervasive and widely publicized, but seems to be getting worse. Witness the recent uproars about Dell Computer and AOL. More and more I have seen clients that are frantic, though internally focused, saying, “Our budget for handling…
Regardless of a person’s gender, nationality, or political leanings, we can all agree that focused and disciplined execution will yield productivity and success, more often than not. That is what Boom Daniel and the rest of the team at BizBatt are all about, Disciplined Execution and Leadership. Join the conversation with BizBatt founder Matt “Boom” Daniel,…
