Barry Livsky – Operational Excellence Society https://opexsociety.org Mon, 31 Oct 2022 12:52:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://opexsociety.org/wp-content/uploads/2015/11/cropped-Opex-Favicon-512x512-32x32.png Barry Livsky – Operational Excellence Society https://opexsociety.org 32 32 How Technology Can Encourage the Human Element https://opexsociety.org/body-of-knowledge/how-technology-can-encourage-the-human-element/ Thu, 09 Apr 2009 20:52:55 +0000 http://www.xonitek.com/?p=4455 This post How Technology Can Encourage the Human Element appeared first on Operational Excellence Society.

Much has been written on the mechanics of using social networking and collaborative community environments to develop a pipeline of contacts for business development activities. Rather than deliver more “best practices” on this topic, we decided it would be more useful to discuss a few personal experiences thus demonstrating the practical results of effectively applying technology....

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]]> Customer Relationship Management (CRM) https://opexsociety.org/body-of-knowledge/customer-relationship-management-crm/ Thu, 05 Mar 2009 23:38:22 +0000 http://www.xonitek.com/?p=4472 This post Customer Relationship Management (CRM) appeared first on Operational Excellence Society.

CRM What do these three letters mean to you?  A quick poll of the people in the room proved the meaning to be quite elusive.  A nine year-old responded, “See are em? I don’t get it, you’re so weird.”  A five year-old pondered the question for all of two seconds and said, “huh…can I play Wii?” OK, I...

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