Those working on operational excellence are typically focused on optimisation, waste elimination, capacity utilization, process redesign and other operational challenges.  This focus can lead to a lack of business perspective.  How can operational excellence professionals keep the business in mind while making operational improvements? The business model canvas is one widely used tool.  By laying...

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Business language is full of jargon.   Even worse, much of the jargon means different things to different people.    And the place where these problems loom largest is around strategy and how it should be executed. The word strategy itself has many meanings.   The phrase strategic plan has even more interpretations.   Then there are words like...

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