Operational Excellence Key Challenges Speed and the ability to adapt to changing market conditions are a significant challenge for business. The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change. These are driving force behind the every increasing need for Operational Excellence, especially for...

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BTOES Insights presents this case study on the Johnson Controls Manufacturing System – just one of the very best Award-Winning Examples of Successful Operational Excellence from the Business Transformation & Operational Excellence Awards, 2017. This well-rounded piece details the four foundations of the system – customer focus, stable production environment, zero tolerance for waste, and organize around pull –...

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