Immigrants from the future

It seems that at every Conference, Symposium, or other gathering of higher-learning and thought-leaders – where the topic is Lean Six-Sigma – many of the attendees, and almost all of the speakers, glorify and hold with the highest veneration the supposedly unmatched performance and prowess of Japanese companies and their management. Enshrined as proof-positive in…

If you ever find yourself saying; “There must be a better way”, I can guarantee you that there is.  All we must do is find it.  And, once a successful solution is suspected, try it.  And when found, implement. One of the biggest stones in my shoe was scheduling appointments and calls.  It was a…